Travel Advisory: Coronavirus Update



SCHEDULED SERVICE: Eastern Airlines scheduled service is temporarily suspended until government flight restrictions have been lifted. The Eastern family is here to support you. Please contact us to discuss options for your canceled flight.

Call us: 855-216-7601
Reach us on WhatsApp: +52 1 800 953 1800
Email us:



We are offering the following flights from Central and South America to Miami, USA. To book, please contact your local travel agent or give us a call at any of the numbers below.

  • 4/9/20 Haiti (PAP) – Miami #776: 5:00 PM DEPARTURE
  • 4/10/20 Miami – Guayaquil (GYE) #120: 8:30 AM DEPARTURE
    • The Eastern Flight of April 10, 2020 MIAMI-GUAYAQUIL, is authorized to carry passengers who have met the following boarding requirements:
      • ✓ They qualify as vulnerable according to the resolutions of the Coe, certification that is done through the consulate individually,
      • ✓ They deliver the signed APO mandatory preventive isolation compliance form.
      • ✓ They process the ticket payment directly with Eastern Airlines.
      • ✓ Isolation will be carried out in one of the hotels arranged for this purpose.
      • ✓ The email to which you should communicate on this subject is
      • ✓ People who have not met all the requirements will not be able to board even after canceling the ticket.
    • These are measures of extreme caution that have been imposed to protect your health and that of everyone else.
    • If you are interested, please go directly to the email provided above to start the indicated procedure.
  • 4/10/20 Guayaquil (GYE) – Miami #121: 2:00 PM DEPARTURE
  • 4/14/20 Georgetown (GEO) – Miami #010: 4:30 PM DEPARTURE

Our US call center: 1 (855) 216-7601, our Ecuador number: 1 (800) 000-438 or WhatsApp +52-1-800-953-1800.

Hours of operation: 8:00 a.m. – 8:00 p.m. EST.

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RESTRICTIONS APPLY *Fare Rules: 21 day advanced purchase required. Flights operate on Thursdays and Sundays. Seats are limited and may not be available on all flights. Terms and conditions: Seats are limited and may not be available on all flights or all days. Each guest is permitted to bring one carry on and one piece of luggage free of charge. Baggage fees apply for additional pieces, oversized, or overweight luggage. These fares are nonrefundable. Outside our 24 hour cancelation period, a $150(USD) change fee per person applies to changes made after purchase for Adventurer fares. Applicable fare and tax differences apply to any changes made after ticketing. Fares include U.S. government taxes and fees. Guyanese government taxes and fees that are included in the fares shown are based on the current currency exchange rate and are subject to change. All fares are in U.S. dollars and are subject to change without notice, and other restrictions apply. Some markets may not operate daily service. See full terms and conditions for more information.